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Meet the Team

Our orthodontic team is a highly skilled and dedicated group of individuals who take great pride and enjoyment in treating the Pioneer Valley one smile at a time. Our caring professionals are here to make each step of your orthodontic experience a great one. Our orthodontic office staff is happy to reserve your appointments and answer questions pertaining to insurance and payment plans. They will treat you with care and be at your side from your initial appointment all the way until the braces are removed. They are all certified through the American Association of Orthodontists. Our orthodontic family understands the investment you are making in yourself or your child and strive to provide you the excellence you deserve.

Karyn, Office Manager

Office manager Karyn

Karyn hails from Claremont, and she’s been working in oral healthcare for nearly 15 years now. She attended Bay Path College for her education and has also taken various dental classes through the American Association of Orthodontics and the Northeastern Society of Orthodontists. Her favorite part of this job is getting to meet so many patients! Her work is always changing and certainly never boring.

Outside of the orthodontic office, Karyn and her husband Aaron have two daughters named Heather and Hayley and a son named Christopher. In her free time, she enjoys doing arts and crafts, going to tag sales, finding bargains, and spending lots of quality time with her grandson and other family members. She also loves baking cookies!

Kelly, Patient Care Coordinator

Patient care coordintaor Kelly

Kelly has been a member of our practice for nearly four years now, and she loves forming strong relationships with patients and families through her work. She has her Bachelor of Science in Biology from SUNY Albany and is also a licensed notary in the states of New York and Massachusetts.

Originally from upstate New York, Kelly is happily married and has three adopted mutts whom she adores. When she’s not busy in the office, you’ll likely find her entertaining friends and family members, cooking, baking, and shopping!

Dorothy, Front Desk

Front desk Dorothy

Dorothy’s career in the world of dentistry amazingly spans over 50 years, with the last decade spent right here at Dr. DeMaio’s office. She really enjoys interacting with patients and family members throughout the course of each appointment.

Originally from Northampton, Dorothy and her husband John have a son named Brandon, a daughter named Melissa, two grandsons, and twin granddaughters. She also originally comes from a family of thirteen! When she isn’t busy at work, you can find her simply enjoying life and everything it has to offer.

Katy, Dental Assistant

Dental assistnat Katy

After studying at Mount Ida College, Katy earned her dental assisting education from the Porter and Chester Institute. Today, she’s been working in this field for six years and counting and is a CDA (Certified Dental Assistant). She loves being able to help transform patients’ teeth and smiles!

Katy is from Montague, MA originally and lives with her boyfriend Ben and her dog Tyson. She enjoys doing anything outside in her free time, such as taking Tyson for hikes, going out on a boat, and traveling. She is actually both an only child AND an only grandchild!

Jess, Dental Assistant

Dental assistant Jess

Jess has been a member of our team for over a decade now! She is certified in dental radiology through the Massachusetts Dental Society. What she enjoys most about this line of work is getting to know so many awesome patients here at the practice.

Originally from Easthampton, Jess and her husband Mike have two children named Jameson and Reilly. She enjoys spending as much free time as possible with her family and friends.

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